Case studies


Designing and delivering projects that suit your context and your people.

In the context of double-digit growth, the executive team of a large defence industry contractor recognised they must reset strategy and provide clarity on how things needed to operate to successfully deliver to clients successfully.

They had big challenges to face, big changes to lead and big questions to answer.

Translating strategy to operating model

The Information and Communications Technology division of a major Australian hospital was drowning in increasing service demand. They needed to better predict, manage and proactively design and adapt the technology ecosystem that would enable them to provide reliable, secure and high-quality services and functionality.

A proven and creative ‘fix it now, patch it fast’ capability was masking significant risks to business continuity and patient care.

Designing ‘fit for purpose’ structure

An evolving local council wanted to better respond to community expectations and organisational needs. Following the appointment of a new Council and structural changes across the organisation, the CEO and executive team wanted to further improve the efficiency and effectiveness in providing the best value services to their community.

A cookie cutter approach that delivered a shelf-bound report? No siree.

Guiding leaders to set their enterprise-wide improvement plan